Thank you for your cooperation. From six enquiries we've sent out you were the first, and till now, the only one who responded, having the capacity to help us with our specific needs. We really appreciate it. I will let our CEO know about your activities.
- End User - Italy
Just saying Thank You for the rapid response - Excellent customer service all round!
- End User - Ireland
Seralab is an exceptional provider to the industry, with a highly committed and tenacious team focused on customer service and value.
- Operations Manager, End User - UK
We shipped 100 RA samples to a client on Thursday and they were delivered on Friday. The client was out of town and our shipment notification got caught in his spam box. He didn’t get the samples until today, but they were still frozen, even after sitting out all weekend. Quality packing saved the day on this one. Good job!
- Supervisor, Large CRO - UK
Seralab have developed a strong partnership with us over many years by understanding our needs, and sharing their expertise so that together we could identify best fit solutions which they deliver reliably and to the quality we require. It is clear that they value and nurture our business and this is demonstrated by their on-going commitment to shaping their service around our requirements and exacting standards. They are always pleasant and professional to deal with and their flexibility and speed of response further consolidates their position as a trusted and certified supply partner.
- Distributor - Netherlands