Quality Assurance

Seralab is committed to providing high quality human and animal biological products, processing services and first-class customer service. We are proud to have been awarded ISO 9001 Quality Management Certification. 

ISO 9001:2015

Some of the benefits to customers:

  • Minimises the possibility of errors
  • Improves reporting and communications
  • Better quality products and service
  • More reliable production scheduling and delivery
  • Standards maintained by annual assessments

We distribute human and animal biologicals of only the highest quality.  Our processing services can be customised for every individual order including; filtration, gender selection, and aliquoting options.  We provide first-class levels of customer service before, during and after shipment.  Our products are delivered in a timely manner, ready for use.  We offer an unconditional product guarantee.

The company has an independent quality control department that oversees the work of the ADME-Tox products group. In addition, scientific advisors provide hands-on workshops and on-site training to ensure our customers have complete success working with our products.

The Quality department oversees:

  • QA/QC of products
  • Document control and tracking
  • Archives
  • Calibration of equipment
  • GLP compliance (where applicable)
  • Adherence to SOPs
  • Enforcement of the company's Quality Policy